Welcome to Ultimate Auto Body, Inc. Located in Cheshire, Connecticut since 1985, we are a family owned and operated facility with over 20 years of experience. In our 4500sq/ft facility we use state of the art equipment and manufacturer trained and ASE Certified refinishing technicians.
All repairs are made to manufacturers' specifications using original parts, as well as factory approved repair and refinishing procedures. We use the finest materials and equipment available in the industry, to insure that the repairs are done up to and beyond factory specifications. Our paint system is internationally recognized for automotive paints... AKZO-NOBEL / Sickkens.
Our goal is to make the repair process as stress-free as possible for our customers. We realize you may have a great deal of questions and concerns regarding the repair process. We hope this site will answer some of your questions, and if not, we encourage you to contact us.
We are proud members of the Better Business Bureau and the Cheshire Chamber of Commerce.
Commited to the finest quality since 1985
We understand the difficulties in choosing a repair facility. One that you can trust to be accurate and fair. Your vehicle is one of the second largest investments that you will probably make. Our goal is to help restore your vehicle to back to the way it was prior to the incident, without the stress and hassle of other repair facilities. We stand by our work with a Lifetime Warranty.
At Ultimate Auto Body we offer a variety of services:
If you don't see a particular service listed above. Please don't hesitate to contact us. Our first priority is taking good car of you and your car.
Do I Need More Than One Estimate?
It is not normally necessary to obtain more than one estimate on your vehicle unless your insurance policy specifically states otherwise. The nature of our business requires that we work with insurance companies on a regular basis. This relationship allows us to make sure that you will not have to deal with the hassles and uncertainties involved in your claim.What is a Claims Drive-In for ?
Many Insurance Companies have a Claims Drive-In Centers to estimate and process claims. It is not necessarily required for your to use this avenue in the handling of your claim unless your policy specifically states otherwise.Do I have to take my car to repair facilities the insurance company suggests ?
Generally, no, unless your insurance policy states otherwise. It is your vehicle and your responsibility to choose the repair facility you feel most confident will repair your vehicle properly using the most current repair technology. No one but you as the owner can authorize repairs on your vehicle. You are ultimately responsible for all payments as well.
The process of "steering work" is also normally disapproved by most insurance companies. Choose your repair facility wisely, and if you have any questions contact us to answer any other related questions.Why Are The Estimates So Different In Price?
Whether your estimates are from repair facilities or insurance companies it is very difficult to compare them unless the damages are very minor. There are many reasons why they at times seem very far apart. Normally they are simply not estimating all the same items and operations.
Not to say, either are wrong, but someone may feel a hidden item is damaged because of past experience and write it on the estimate. Someone else may only write what is visible at the present time before the vehicle is dismantled. What really should be important to you is when the vehicle is completed it is safe and properly repaired.
Normally for your convenience it may be best to select our facility to assist you with your insurance claim. Our reputation and working relationship with the insurance industry can lessen the hassles and uncertainties involved with your claim. We work with insurance claims on a daily basis and lets face it ... you have more important things to worry about.What Is The Difference between Aftermarket And OEM Parts?
Aftermarket parts are parts that have been produced by other manufacturers (not your original vehicle manufacturer) for your vehicle. OEM stands for original equipment manufacturer. Many insurers have specific policies regarding the use of aftermarket parts. They usually are contingent upon year and mileage of your vehicle.
It may be necessary to purchase aftermarket parts if the OEM parts are no longer available for your specific vehicle. However, in most cases we recommend that you purchase OEM parts to ensure proper fitment and safety. Also keep in mind that if you are Leasing your vehicle you may be required to use OEM parts under your Lease contract. Please refer to your leasing company on this matter.
If you have any other questions regarding this issue specifically for your vehicle, please e-mail us.Why Is Pre-Accident Condition Important?
Your vehicle may very well be your first or second biggest investment ... even if you are leasing. The costs of your vehicle and maintaining its value makes pre-accident condition a very important consideration in the repair process. We employ very highly skilled and trained technicians. We follow industry standards to restore your vehicle back to the condition it was before the accident (pre-accident condition).
We also understand how important it is to maintain the value of your vehicle. Whether you have financed or leased your vehicle there will probably be a time when you will trade or turn it back in. If the repairs were completed below standard, you will likely lose money. In fact it may cost you money in the case of a lease.What Are Deductibles And Betterments?
Every vehicle insurance policy has a stated co-insurance amount called a deductible. This amount is your portion of responsibility for the total claim (plus betterments). This amount varies based on each policy, but is set for the policy duration when you pay your premiums.
Keep in mind, your deductible amount may increase to lower or maintain your annual insurance premiums. Carrying larger deductibles of $1000 or above may lower your annual insurance premium slightly, but be a burden on your finances if you need to use the insurance. You will normally be responsible to pay your deductible directly to the repair facility upon picking up your vehicle if you are using your insurance to handle the claim.
Betterment is the additional amount your insurance company has determined you will be responsible for to pay to the repair facility when picking up your vehicle. This is calculated for replacement of items with a relatively short "life expectancy" and you have used a portion of it. It could also be calculated based on an item which prior condition was much lower than the new replacement condition. Some examples of items which may include betterment are: tires, batteries, some mechanical parts, seats and interiors, panels that are rusted, and even paint.
This is determined during the estimating process ... so ask about any additional costs to you other than your deductible.